Please contact us within 7 days from your delivery date if a issue has occurred, As Mint.s is not liable for loss of an item being returned we recommend that you return your item using registered mail.
Most of your items are handcrafted with love. All orders placed before 4pm daily will be shipped the next day via Aus post courier. Depending on your state delivery make take up to 4-7 business days, This excludes weekends & Public holidays which means your Friday orders are picked up on Monday Mornings.
Unless you pay the express option, Which is $12.99.
In the unlikely event that your garment is faulty a full refund will be issued.
All items must be returned in original condition, unworn with swing tags attached.
Your item should arrive within 14 days to us. Once your return has been processed you will receive an email confirming your return and your refund.
RETURN VIA POST
You may return any full price garment for a refund minus $10 for the delivery fee. If you wish to return your item to Mint.s HQ you will need to post the item at your own cost unless the item is damaged.
You're able return your purchase to us if items or item are returned in original condition, unworn and with swing tags attached.
SHIPPING & PICK UP DETAILS
We offer free shipping Australia Wide for orders over $25. We also have a express shipping option for $10 flat rate. Pick up can be organised in Newcastle region when you click- "Newcastle FREE pick up".
Mint.s uses Australia Post Service for all deliveries.
All orders received will be posted the next.
Please note Australia Post does not run over the weekend.
All orders are posted Monday -Friday Packages will arrive most times the next day but allow up to three - five days.
When we have dispatched your order you will receive an email notification with the Tracking code so you can track your item. We take no responsibility for any loss or damage to goods occurring in transit.
We endeavour to have all stock on the web held in stock. If by chance an item ordered has sold out we will contact you via phone or email on the day of order. We will try and fill the order from our stores or manufacturers. But a slight delay might occur in this case of a couple of days to a week or so.
Any reaction Mint.s body skin care line contact your doctor and us immediately. These product are handcrafted so you will be using them at your own risk.
If you have not received your order in the specified guidelines above please do not hesitate to phone us on 0431 749 646.
WHOLESALE ENQUIRIES - firstname.lastname@example.org